Accreditation Ready Book Launch - Grab a copy!

We are pround to announce the launch of Accreditation Ready for Aged Care Professionals. Writen by our CEO Felicity Hamilton, it is a fantastic book with everything you need to be ready for accreditation 24/7. The book provides straight up, practical advise about managing accreditation preparedness and clinical goverance with tips, check lists and good old fashioned know how. Get your copy now on Amazon!

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New Aged Care Accreditation and Now a Royal Commission

If you are an Aged Care provider, now is the time to review how your organisation manages quality and safety and take steps to identify any gaps, inefficiencies and areas of non compliance. Reviewing the existing deficits in your quality management system and compiling a "to do" list is only the beginning. The real challenge is not just getting on top of things but staying on top. Understanding clinical governance and how it supports a robust framework of quality and safety is fundamental. Master your clinical governance system and you will be using a formula that will reassure your care recipients, auditors and the public of your commitment to high quality care now and into the future.

More about the Royal Commission:

On September 16, a Royal Commission has been announced into the quality and safety of aged care in Australia.

 The Commission will look at:

The extent of substandard care

The provision of care to people with disabilities living in residential aged care

The needs of those with dementia

The challenges and opportunities for those delivering care especially in remote and rural Australia


If you would like to read the letter from Minister Wyatt concerning the Royal Commission please follow this link.

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Accreditation in Aged Care - Pain Management

Management of pain in age are facilities is part of the new Aged Care Quality Standards. 

Standard 3 Delivering personal care and/or clinical care

3.7 Identification and management of high-impact or high-prevalence risks associated with the care of each consumer, including but not limited to falls, pressure injuries, medication misadventure, choking, malnutrition, dehydration, pain and delirium.

Failure to demonstrate that effective pain management is implemented consistant with the assessed needs of care recipients can be grounds for failure of accreditation. 

Poor pain managment was recently sighted as a contributing factor for an Aged Care facility in NSW who recently had their accreditation licence revoked.  The story, run by the ABC can be read in full here. 

Nursing home's Federal Government accreditation revoked on back of ABC investigation


The AACQA have also recently focused on pain management in their June release of the Quality Standard newsletter. Link through to the newsletter which includes some rich resources for those wanting to learn more about pain management in aged care. Pain in aged care

In addition, to the links provided by the AACQA, here is a good article from the RACGP about pain managment in Aged care facilities. 

Nursing home patients Pain management in residential aged care facilitiy


What steps can you take to ensure your Aged Car Faciiity in meeting expectations in the provision of pain managment for care recipients?

To ensure your Aged Care Facilty in inline with best practice in regards to pain management, options include: 

  • Audit - care recipient observation and interview 
  • Audit - family interview including their perspective on pain management for their loved one
  • Audit - Case not audit against best medication management practice. 
  • Survey - include questions about pain management in care recipient and family survey
  • Action Plans - Demonstrate actions towards continuous improvement
  • External review - engage external auditors to conduct a review and provide an improvement plan.
  • Policy and Procedure Review - Are your policies and procedures reflective of best practice and written in such a way that everyone understands what is required. 
  • Training - are staff adequately trained in pain management 
  • Gap analysis - document the gaps discovered during audit and review, plan, take action and monitor to ensure compliance. 

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Aged Care Residents Cook for the Homeless

This is a fantastic story published by the ABC about a group of aged care residents cooking for the homeless. Guaranteed to put a smile on your face. 

ABC News video Cooking for the homeless

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New Dedicated OneVault website for Agedcare, Healthcare and Disability Accreditation

We now have two websites for OneVault. Our main site incorporating all things OneVault and a sister site dedicated to helping Agedcare, Healthcare and Disability care providers with getting accreditation ready.  

Our new site can be found on so jump over and take a look. 

Need help or would like to know more? 

Drop us a line on

We're here to help.

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